Service Engineer I in Elkridge, MD at General Dynamics Information Technology

Date Posted: 7/4/2020

Job Snapshot

  • Employee Type:
  • Location:
    Elkridge, MD
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

GDIT is supporting Microsoft’s Secure Operations Center (SOC) by providing end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of three teams: Livesite, Network Management, and Infrastructure. These teams span across various product groups, including Azure, Active Directory (AAD), and Office365.The services will be 24x7x365 and operated from Elkridge Maryland.

Service Engineer/Systems Administrator I

•         Demonstrated experience diagnosing/debugging faults in complex services or distributed systems

•         Working knowledge of enterprise network gear including routers, switches, and load balancers.

•         Working knowledge of enterprise routing protocols and IP subnetting

•         Experience using common diagnostic tools like Netmon, WinDBG and Wireshark

•         Experience with PowerShell, SQL, and Python scripting

•         Able to diagnose and mitigate faults

•         Able to identify and drive recovery levers with feature teams

•         Able to communicate effectively through written and oral English

•         Able to interact with external customers and partners on behalf of Microsoft

•         Ability to perform work under continuous deadline pressure

•         Hold active TS/SCI security clearance with a full-scope polygraph fully adjudicated by the designated agency       

•         Demonstrated experience diagnosing/debugging faults in complex services or distributed systems

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.