Quality Assurance Director in Falls Church, VA at General Dynamics Information Technology

Date Posted: 6/8/2020

Job Snapshot

Job Description

The Program Support Center (PSC) provides GDIT corporate surveillance on program execution, enterprise data management and standards/policy development and management, management of our external credentials and support services to the GDIT program management community to ensure GDIT delivers the highest possible service to our customers while maintaining fiscal and risk management responsibilities to the corporation.  In that context, this position reports to the Quality, Environment, Health and Safety (QEHS) Director within PSC and provides GDIT quality guidance, ISO credential management and best practice leadership.  Under PSC’s business focused, cooperative engagement model a knowledgeable, proven, senior leader is required to capture, define, and resolve issues and opportunities in this space by building innovative solutions and coalitions to enable those solutions. 

The ideal candidate will have a wide range of both business and functional experience, demonstrating the ability to interface effectively, accurately assess issues and opportunities and resolve them with both program execution and GDIT support functions. 

Job Responsibilities:

  • Define, deploy, and manage GDIT’s Enterprise Quality Management System (QMS).  Focused on reinforcing GDIT’s programs so we consistently deliver for our clients with predictable, high quality results.
  • Define, deploy, and manage GDIT’s internal and external Quality and EHS (QEHS) audit program.  Ensuring conformance with ISO Standards (9001, 14001, OHSAS18001/ISO45001) and with legal, regulatory, International Standards, and business requirements while meeting business needs in a cost-effective manner.
  • Perform as GDIT Liaison with ISO Registrar to ensure continued compliance of existing GDIT registration and integration of legacy company registrations.
  • Direct Internal QEHS audit program to ensure existing audit requirements are met and new locations are evaluated and integrated into QEHS management program.
  • Work with Division and Functional Area personnel to ensure audit readiness, perform audits where needed and complete audit actions within prescribed timeframes.
  • Serve on General Dynamics Corporate and GDIT committees as identified
  • Conducts periodic reviews of Quality and EHS programs for senior management.
  • Participate in RFP reviews, provide proposal input, support recompete reviews and participate in gate reviews. Develop and maintain standard QMS proposal material.
  • Maintain awareness of current versions and revisions to ISO Standards applicable to GDITs Quality/Business Management System and make recommendations for ensuring GDIT Policy, Procedures and Instructions maintain conformance to subscribed Standards
  • Conduct quality training and mentoring.
  • Primary contributor to GDIT’s best practice body of knowledge supporting program delivery
  • Contributes to GDIT’s enterprise knowledge and risk management approaches.
  • Support the continual improvement and integration of all PSC services and our indirect support for GDIT services across our functional organizations.  Participate in GDIT level planning and execution support of GDIT’s goals and objectives aligned with reinforced by our company’s values.


  • Bachelor’s Degree in Engineering or a related technical discipline, or the equivalent combination of education, professional training, or work experience.
  • 12 years of related quality assurance experience, including supervisory experience.
  • ASQ Certified Manager of Quality/Organizational Excellence
  • Direct experience achieving and sustaining ISO certifications.
  • Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff, business stakeholders and senior management
  • Proven ability to build credibility and strong (internal and external) customer relationships as a trusted advisor who understands their business needs and can balance with organizational strategy
  • Ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
  • Prior engagement with enterprise knowledge and risk management
    • Engagement as a government integrator desired but not required
  • Desirable skills
    • Capability Maturity Model Integration (CMMI) experience
    • Project Management Professional (PMP)
    • Prior leadership role(s) (service lead, project manager, task lead, program manager) delivering services for a government integrator

Desired Leadership Qualities:

  • Clarity – clear and concise at all times; has a clear picture in mind, there is no question of vision and what needs to be accomplished, drives clarity in others focusing on business outcome, path forward, milestones and specific actions
  • Decisiveness – show great consistency with decisions, rarely backing out unless it is absolutely necessary
  • Courage – practice how to be fearless in service of achieving goals and fulfilling the role as a bold leader
  • Passion – the best leaders exhibit boundless energy and passion for what they do – be passionate about what you know, what you care about, and what you do
  • Humility – admit when you are wrong and take criticism as an opportunity for growth, demonstrate how development is important to success in any leadership role
  • Use empowerment, trust and other strategies as appropriate to develop and motivate team members
  • Build trust and camaraderie by inspiring, openness to new ideas, transparent dialog and decision making with and between team members
  • Facilitate the best service delivery by making optimal use of your team’s and matrixed resource’s talents, promote productivity and quality standards, motivation and inspiration, and maintaining positive morale and workplace harmony
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.