Data Center Operations Manager in Atlanta, GA at General Dynamics Information Technology

Date Posted: 6/25/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Atlanta, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/25/2020
  • Job ID:
    RQ59617

Job Description

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on an Operations Manager joining our team to support the Centers for Disease Control within Health and Human Services.

At GDIT, people are our differentiator. As an Operations Manager supporting the Data Center operations for the CDC, you will be trusted to meet all operational SLA’s in support of their Data Center of the future. In this role, your responsibilities will include:

  • Managing a team of 10+ employees
  • Be the single point of contact for the Cloud environment operations
  • Provide incident management and response for the program to meet all SLAs
  • Develop, document and maintain standard operating procedures that meet CDC requirements
  • Develop Operational documentation
  • Perform event management monitoring of IT services to detect abnormal conditions
  • Provide and manage infrastructure tools, software and services in the private cloud to meet SLAs and minimize downtime
  • Develop and provide monthly operational reports and real-time dashboards
  • Operate and manage the private cloud infrastructure including compute, storage, network, software and applications
  • Escalate issues as needed
  • Provide knowledge transfer sessions and verify run books to reflect current conditions
  • Work with CDC to define private cloud Support Infrastructure Policies, requirements and strategies

REQUIRED QUALIFICATIONS

  • BA/BS plus 10 years of Data Center Operations experience
  • 7 years of Cloud Operations
  • ITIL V3 Foundation Certification
  • Experience with Cloud technologies and providers including AWS and Azure
  • MS Office suite of products
  • Servicenow
  • Public Trust
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.