Service Now Developer in Arlington, VA at General Dynamics Information Technology

Date Posted: 11/15/2019

Job Snapshot

  • Employee Type:
  • Location:
    Arlington, VA
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:
  • Job ID:

Job Description

General Dynamics Information Technology (GDIT), a leading provider of systems engineering, integration, IT service operations and support solutions, is seeking talented professionals to deliver valuable services and solutions to our customers.  GDIT has a great team consisting of experienced and knowledgeable managers who lead and support the career development objectives of our employees.  Our employees consider the company to be a solid partner in their career, with an abundance of opportunities for advancement. GDIT, is seeking a ServiceNow Developer to provide support for a US international development program in, VA! The ServiceNow Developer is considered the technology SME responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite.  Specific responsibilities include but not limited to

  • Customize ServiceNow applications and facilitating rollout of new applications and modules
  • Configure Application UI and Configuring Workflow
  • Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes requests
  • Identify system deficiencies and recommend solutions
  • Ensure appropriate tools and processes are in place to have a development and production environment that is reliable and reproducible
  • Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
  • Participate in ongoing production support and end user support.
  • Collaboration with ServiceNow System Administration and key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution
  • Will work closely with business and IT teams to gather input to support ongoing business needs for ServiceNow configuration implementation and support.
  • Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms including architecture, languages, best practices and methodologies in an Agile Scrum environment
  • Follow, maintain and apply documentation best practice policies, procedures and process throughout ServiceNow development. 
  • Review and apply any additional UIUX requirements from internal team and align into ServiceNow development. 


BA/BS Computer Science, Information Systems or equivalent field of study

  • 5+ years of experience with ServiceNow as a developer and or administrator. 
  • Responsible for the development of the MVP Application, including system configuration, development, unit testing, and technical documentation.
  • Additional responsibilities include code reviews, and providing technical direction for other development resources. 
  • Experience includes previous development in JavaScript, HTML, or other similar languages, ServiceNow System Administration certifications (a plus), ServiceNow Scripting (a plus), ITIL v3 Foundations certified (a plus), Advanced ITIL certifications (a plus) 
  • Must be a U.S. Citizen with an active Secret Clearance





For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.